No, we do not accept returns once the goods have been dispatched.

Transport charges must be paid by the customer.

We pack all orders using good-quality carton boxes, with all corners sealed using tape and the package securely strapped.

We deliver goods through third-party transport services.

Since delivery is handled by third-party transport, we are not responsible for any parcel damages that occur during transit.

Yes, an unboxing video is mandatory to process any claim regarding missing or damaged items.

In case the originally ordered item is unavailable due to unavoidable circumstances, we reserve the right to dispatch a suitable alternate product.